Contact Goombay Go
Taxi Service in Nassau, Bahamas

We’re here to help you get around. Whether you have a question about an existing booking, need help with a lost item, or just want to ask for a restaurant recommendation, our team is ready to chat.
nassau-bahamas-local-taxi

Real People,
Ready to Help

We know that when you are traveling, you don't have time to wait. If you are reaching out to us, it’s because you need an answer. At Goombay Go, we might be laid back, but we take our customer service seriously. We aren't a faceless ride-share app with a robot chat bot. We are a local team based right here in Nassau.

When you contact our Nassau taxi service, you are connecting with local experts who know the island. We handle everything from last-minute airport pickup adjustments to helping you locate a driver at a busy hotel. We are committed to making your transportation the easiest part of your Bahamas vacation.

Customer Service

goombaygo[at]gmail.com

Office Hours

9:00 AM - 5:00 PM EST/EDT
Drivers can still be booked before and after office hours.

Live Chat

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What Our Riders Say

The most reliable service we've used in the Bahamas. Our driver was waiting for us at the airport with a sign, and the car was spotless. Great start to the trip.

– Sarah J.

Fair prices and super friendly drivers. We felt very safe, especially traveling with our kids. It was so much easier than trying to haggle for a cab.

– Mark T.

I was worried about getting from our Airbnb to the airport on time, but the driver was early and helped with all our bags. Highly recommend!

– Emily R.

Book Your Ride

Reasons to Reach Out

How Can We Help You Today?

Not sure if you need to contact us or just book a ride? Here are the most common reasons travelers get in touch.

Vehicle Capacity & Luggage Questions

Not sure if your group will fit in one van? If you are traveling with extra-large suitcases, golf clubs, or strollers, it’s a good idea to check with us first. While our booking system lists passenger limits, we are happy to advise on the best vehicle choice for your specific gear to ensure everyone is comfortable.

Modifications & Cancellations

We know travel plans change. Flights get delayed, dinner reservations get moved, and sometimes you just want to stay at the beach a little longer.

Changes: If you need to change your pickup time or location more than 24 hours in advance, simply email goombaygo[at]gmail.com with your Booking ID.

Cancellations: We offer a flexible cancellation policy. Let us know 24 hours before your scheduled ride for a full refund.

Lost & Found

Did you leave your sunglasses, phone, or souvenir bag in the back of the van? Because our fleet is private and tracked (unlike random street taxis), we have a very high success rate in recovering lost items. Contact our Nassau taxi service support team immediately with your booking reference number. We will contact the driver and arrange to get your item back to you.

Special Requests

Have a specific need? Maybe you are traveling with a surfboard, a wheelchair, or a pet. Maybe you want to stop at a grocery store on the way to your Airbnb. Just ask! We do our best to accommodate all special requests to make your ride comfortable.

reliable-taxi-service-nassau
City taxi providing local transportation in Nassau, Bahamas

Our Service Area

New Providence and Paradise Island.

We cover the entire island of New Providence and Paradise Island.

East: Palm Cay, Yamacraw
West: Albany, Lyford Cay, Old Fort Bay
North: Paradise Island (Atlantis), Cable Beach (Baha Mar), Downtown
South: Coral Harbour, Airport (LPIA) 

Ready to Ride?

If you have your dates and flight info, you don't need to wait. You can lock in your ride right now.

Instant Confirmation: No back-and-forth emails.
Secure Payment: Pay online, ride relaxed.
Best Rates: Fixed pricing, guaranteed. 

Why Pre-Book?

Why Book Ahead vs. Calling Last Minute?

While we are happy to help with inquiries, we always recommend pre-booking your rides online to guarantee availability.

Guaranteed Availability

Nassau is a busy island, especially when cruise ships are in port or during peak holidays. Street taxis can be scarce, and dispatch lines can be busy. When you book online with Goombay Go, your car is reserved. You don't need to call and hope someone picks up; you already have a confirmation in your inbox.

Order processing time

Once you place an order, our dedicated team begins processing it promptly. This includes verifying the order details, conducting quality checks, and preparing the package for shipment. The order processing time may vary depending on the product, with some items requiring additional handling or customization.

 No "Island Time" Delays

We respect your schedule. By coordinating everything via our online system, we ensure drivers are dispatched efficiently. Our drivers don't rely on spotty map apps; they know the island by heart and know exactly where they are going, ensuring you get a prompt response and a timely pickup.


Contact & Support FAQ

Our online booking system is open 24/7. Our live chat support is available from 9:00 AM to 5:00 PM every day. If you have an urgent issue outside of these hours, please email us at goombaygo[at]gmail.com or the contact address on your booking receipt, and we will get back to you as soon as possible.

We strongly encourage booking online. It ensures accuracy with pickup times, flight numbers, and location pins. It also allows you to pay securely with a card. However, if you are having technical trouble, hop on our Live Chat during business hours and we can guide you through it.

Yes, absolutely. While we don't provide custom "quotes," you can easily book for large groups directly on our site. Simply select the number of passengers in the widget. If your group is larger than our largest vehicle, you can simply make two separate bookings to ensure everyone has a seat.

First, check outside the arrivals hall—our drivers wait outside with a sign. If you still can't spot them, please connect with us via Live Chat (if during hours) or check your confirmation email for driver details.

Receipts are automatically emailed to you the moment you complete your booking online. If you need a copy or a more detailed invoice for business travel expense reports, just email goombaygo[at]gmail.com for support. 

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